Who are we?
Our website is https://frenchflow-tra.com.
Personal data collected
The personal data collected on this site is as follows :
Appointment request : when making contact : surname ; first name ; e-mail address ; telephone number ;
Communication : when the website is used to communicate with other members, data concerning the user's communications is temporarily stored;
Cookies : cookies are used as part of the use of the site. Users can deactivate cookies using their browser settings.
Use of personal data
Personal data collected from users is used to provide and improve website services and to maintain a secure environment. More specifically, it is used for the following purposes :
- access and use of the website by the user
- management of the operation and optimization of the website
- verification, identification and authentication of data transmitted by the user
- implementation of user assistance
- prevention and detection of fraud, malware (malicious software) and management of security incidents
- management of any disputes with users
- sending commercial and advertising information, according to user preferences.
Sharing personal data with third parties
Personal data may be shared with third-party companies in the following cases :
- when the user authorizes a third-party website to access his/her data
- when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user's data for the purposes of providing these services, and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data
- if required by law, the website may transmit data in order to pursue claims against the website and to comply with administrative and legal proceedings
Security and confidentiality
The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information over the Internet.
Implementation of users' rights
In application of the regulations applicable to personal data, users have the following rights, which they may exercise by sending a request to the following address: contact@frenchflow-tra.com
Right of access : users may exercise their right of access to their personal data. In this case, before exercising this right, the website may request proof of the user's identity in order to verify its accuracy.
The right of rectification : if the personal data held by the website is inaccurate, they may request that the information be updated.
The right to deletion of data : users may request the deletion of their personal data, in accordance with applicable data protection laws.
The right to limitation of processing : users may request the website to limit the processing of personal data in accordance with the assumptions provided for by the European Data Protection Regulation (GDPR).
The right to object to data processing : users may object to their data being processed in accordance with the assumptions provided for by the GDPR.
The right to portability : they may request that the website hand over the personal data provided to it for transmission to a new website.
Changes to this clause
The website reserves the right to modify this privacy policy at any time. If a modification is made to the present personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by e-mail, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he/she may delete his/her account.
Personal data management
In France, personal data is protected by law no. 78-87 of January 6, 1978, law no. 2004-801 of August 6, 2004, article L. 226-13 of the Criminal Code and the European Directive of October 24, 1995.
When using the https://frenchflow-tra.com site, the following information may be collected: the URL of the links via which the user has accessed the https://frenchflow-tra.com site, the user's access provider, the user's Internet protocol (IP) address.
In any case, Anaïs Gloaguen collects personal information relating to the user in order to :
- provide the information and services you have subscribed to, in particular to contact you
- gather information enabling us to improve our services, products and functionalities
- contact you regarding your support.
This is the case on the "Contact" page. Users may be asked to enter information such as their name, e-mail address or telephone number. Users provide this information with full knowledge of the facts, particularly when they enter it themselves. Users of the https://frenchflow-tra.com website are informed whether or not they are required to supply this information.
In accordance with the provisions of Articles 38 et seq. of the French Data Protection Act 78-17 of January 6, 1978, all users have the right to access, rectify and object to any personal data concerning them, by making a written and signed request, accompanied by a copy of the identity document bearing the signature of the holder of the document, and specifying the address to which the reply is to be sent.
No personal information concerning the user of the https://frenchflow-tra.com website is published without the user's knowledge, nor is it exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the purchase of French Flow and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the https://frenchflow-tra.com site.
The site has not been declared to the CNIL, as it does not collect personal information.
Databases are protected by the provisions of the law of July 1, 1998, transposing directive 96/9 of March 11, 1996, on the legal protection of databases.
Cookie policy
Browsing the https://frenchflow-tra.com website may result in the installation of cookie(s) on the user's computer. This cookie policy explains what cookies are and how we use them, the types of cookies we use, i.e. the information we collect using cookies and how this information is used, and how to control cookie preferences.
What is a cookie ?
A cookie is a small file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent navigation on the site, and is also used to measure visitor numbers.
How do we use cookies ?
Like most online services, our website uses proprietary and third-party cookies for a number of purposes. First-party cookies are mainly necessary for the proper functioning of the website and do not collect any of your personally identifiable data. Third-party cookies used on our website are primarily used to understand how the website works, how you interact with our website, to keep our services secure, and overall, provide you with a better user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential : some cookies are essential for you to be able to enjoy all the features of our site. They enable us to maintain user sessions and prevent security threats. They do not collect or store any personal information. For example, these cookies enable you to log in to your account, add products to your basket and order in total security.
Statistics : these cookies store information such as the number of visitors to the website, the number of unique visitors, the website pages visited, the source of the visit, and so on. This data helps us to understand and analyze the website's performance and where it needs to be improved.
Functional : These are the cookies that help with certain non-essential functions of our website. These features include embedding content such as videos or sharing website content on social media platforms.
How can I control cookie preferences ?
Different browsers offer different methods for blocking and deleting cookies used by websites. You can modify your browser settings to block/delete cookies. To find out more about managing and deleting cookies, visit wikipedia.org, www.allaboutcookies.org.
If you refuse to accept a cookie, you may not be able to access certain services. However, users can configure their computers as follows to refuse the installation of cookies :
Internet Explorer : Tools tab (wheel-shaped icon at top right) / Internet options. Click on Confidentiality and select Block all cookies. Confirm with Ok.
Firefox : at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab.
Set the Retention Rules to: use personalized settings for history. Finally, uncheck it to disable cookies.
Safari : Click on the menu icon (symbolized by a cog) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on "Content settings". In the "Cookies" section, you can block cookies.
Chrome : Click on the menu icon (symbolized by three horizontal lines) in the top right-hand corner of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on preferences. In the "Privacy" tab, you can block cookies.
Glossary
User : Internet user logging on, using the above-mentioned site.
Personal information : "information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of January 6, 1978).
